Trebinje, Herceg Novi and Dubrovnik, by bus

PAYMENT METHOD AND CONDITIONS

Package holiday prices are expressed in EUR. Payment is made in dinars at the official NBS middle exchange rate on the day of payment. If the package is not paid in full, the remaining debt is expressed in euros and is paid at the exchange rate on the day of payment.

• 30% upon booking and the remaining amount up to the full price of the package 5 days before the start of the trip (for regular payments before departure).
• 30% upon booking and the remaining amount up to the full price of the package in 3 equal monthly installments, deferred by citizens' checks.
• By administrative deduction in 6 equal monthly installments.
• Payment is made exclusively in the dinar equivalent at the NBS middle exchange rate on the day of payment.

Belvi d.o.o. reserves the right to set special payment conditions for special types of packages or promotional offers.

NOTES REGARDING ACCOMMODATION

• Accommodation facilities are entered on the first day of the stay in accordance with the rules of that accommodation facility. Check-in is most often in the afternoon (around 15h), and check-out on the last day of the stay is most often by 09h.
• Descriptions of accommodation facilities are for information purposes only. The tour operator bears no responsibility for any deviations or for the quality of service within the accommodation facilities, as this depends exclusively on the accommodation facilities.
• Accommodation providers accommodate travelers and determine the layout and type of rooms according to their availability at the given moment. The agency is not able to confirm to clients whether the beds will be twin (separate) or double (large French bed), nor the floor level within the accommodation, unless this is specifically stated in the Contract.
• Some of the additional amenities of the accommodation facilities are available for a supplement. There is a possibility of deviations and changes regarding the availability of some amenities, as they depend exclusively on the accommodation facilities (e.g. safe, parking, mini-bar, TV, air conditioning…).
• The traveler is obliged to respect the rules of the accommodation facility and bears sole responsibility in case of sanctions imposed by the staff of the accommodation facility.

IMPORTANT NOTES

• The travel itinerary is based on a minimum of 50 paying travelers.
• The agency determines the seating arrangement, the departure point, the rest stops and their duration; by paying for the transport, the traveler accepts all of the above, without the right to object or complain.
• In case of an insufficient number of travelers for the realization of the package or other objective circumstances, the tour operator informs travelers of the cancellation of the package 5 days before the departure date.
• The agency reserves the right to choose the means of transport for transfers.
• If a traveler decides on his or her own to change part of the plan and itinerary of the trip, the agency has no responsibility to provide that traveler with a transfer/earlier or later check-in or check-out at the accommodation/different nights in the accommodations from what is provided for by the plan and itinerary of the trip.
• Minor travelers must have a certified parental consent when traveling. Minor children traveling without one parent need the consent of the other parent to cross the border, or if they travel without a parent's escort they must have an adult escort and the certified consent of both parents when crossing the border. The parental consent statement must be certified by a notary.
• Luggage is limited to one traveler - one suitcase + hand luggage.
• Documents required for travel: A valid biometric passport for at least 3 months after the trip (if you are going on an excursion to Dubrovnik), and/or a valid ID card for at least 3 months after the trip. According to the Ministry of Foreign Affairs of Serbia, Bosnia and Herzegovina is entered with an ID card or travel document and one may stay up to 90 days, and minors are required to travel with a passport. For the excursion to Dubrovnik, one enters Croatia: according to the Ministry of Foreign Affairs of Serbia, holders of biometric passports do not need a visa for a stay of up to 90 days within a period of 180 days, and the passport must be valid for at least three months after the planned return date. For Montenegro, the Ministry of Foreign Affairs of Serbia states that citizens of Serbia may stay up to 90 days with a valid travel document, without a visa, and up to 30 days with a valid ID card. Confirm the passport validity period with the agent before payment. The Entry/Exit System (EES) records non-EU nationals traveling for a short stay each time they cross the external borders of the 29 European countries that apply it: name, travel document data, biometric data (fingerprints and a facial image) and the date and place of entry and exit. From April 10, 2026, the EES replaces passport stamping. (Ministry of Foreign Affairs of Serbia and the European Commission, verified 18.10.2026.)
• The traveler is obliged to inform himself or herself about the conditions of entry into the territory of the countries being traveled to and of return to Serbia. Foreign nationals are themselves obliged to inform themselves about the conditions of entry into the territory of the countries being traveled to and of return to Serbia.
• Our recommendation is that you take care of your personal documents and money on your trip. Travelers are obliged to take care of their travel documents, money and belongings for the duration of the package. Leaving valuables in vehicles and in hotel rooms is not advisable, because neither the tour operator, nor the carrier, nor the hotel is liable for them! In case of theft (loss of personal belongings), the traveler may claim compensation for damage only for his or her belongings insured with authorized insurance companies.
• Within the sightseeing of the cities listed in the travel itinerary, visits or tours of the interiors of public buildings, institutions and cultural monuments are not envisaged, except when this is provided for and highlighted in the travel itinerary.
• The tour of the cities within the travel itinerary may be carried out on foot, by private transport, by city transport or by any other means.
• Travelers who intend to visit museums and galleries are advised to check their opening hours in advance and to coordinate the desired visits with free time.
• The safety of persons and travelers, as well as the health condition in which the traveler finds himself or herself, is entirely personal and a matter of personal responsibility. All travelers must be aware of the health and safety situation of the countries they are traveling to.
• Travelers are obliged to remain in their seats on the bus and other means of transport used for transfers, and must not leave them at places that are not provided for breaks (borders, check point stations, toll booths, etc.). If a traveler leaves the vehicle without prior agreement with the agency representative, he or she bears all possible costs and consequences.
• A traveler who, by inappropriate behavior, disturbs other travelers or hinders the drivers and the escort in their work will be immediately excluded from the trip and all responsibility passes to him or her, without the right to complain and without a refund.
• The traveler is obliged to respect the schedule set by the agency representative during the trip; otherwise the agency representative has the right to exclude the traveler from the trip.
• Toilets cannot be used on tourist buses; in accordance with the plan and itinerary of the trip, breaks are made every 3-4 hours (depending on the location and equipment of the gas station), which travelers can use for toilet use.
• Travelers who do not settle their debts and do not pay for the trip by the deadline indicated in the plan and itinerary, and who do not notify the agency in any written way within 24 hours from the date of expiry of the payment deadline, will be treated as having withdrawn from the trip.
• Due to compliance with the schedules provided for by the travel itinerary, as well as respect for the time of the other travelers in the group, there is no possibility of stopping at the border that represents the exit from the European Union in order to certify receipts and obtain a refund of tax from the European Union (TAX FREE).
• The tour operator reserves the right to change certain contents of the itinerary due to extraordinary circumstances and things that the agency cannot foresee at the time of concluding the contract.
• The tour operator is not authorized to, and does not assess, the validity of travel and other documents.
• The agency bears no responsibility for any information given orally.
• Travelers are obliged to check the exact time and place of the group's departure two days before the trip.
• The traveler is obliged to familiarize himself or herself with the rules of conduct of the country he or she is traveling to and to respect the applicable legal customs regulations.
• The tour operator reserves the right to correct the price of the trip due to changes on the monetary market or changes in the prices of accommodation or transport. The organizer reserves the right to make changes to the travel itinerary (the order of individual contents in the itinerary due to objective circumstances).

The package is based on a minimum of 50 paying travelers

Organizer: FENIKS TOURS PUTOVANJA d.o.o., Kraljevo, Cara Lazara 44

OTP License 33/2024 - category A

Travel itinerary number: 50/25 of 14.01.2025.

Belvi d.o.o. acts as an intermediary in the sale of packages.

Belgrade, Vracar, Beogradska 6, 011/322-33-00; 3341-839, office@belvi.rs

The General Terms and Conditions of Travel of the agency Feniks Tours Putovanja d.o.o. apply along with the itinerary and price list.

Descriptions and photographs of the facilities are published on the website: www.belvi.rs

Price list no. 01 / 10.01.2025.