Hotel Horizont

PAYMENT TERMS AND METHODS: Package arrangement prices are expressed in EUR. Payment is in dinars at the official NBS middle exchange rate on the day of payment. If the arrangement is not paid in full, the remaining debt is expressed in euros and paid according to the rate on the day of payment.

• cash or by Visa, Mastercard, Maestro, American Express and Dina payment cards, the arrangement reservation is secured by a deposit of 40% of the arrangement value, and the remainder is paid at the latest 15 days before travel departure.
• payment in instalments (up to 9 monthly instalments, without deposit and without interest) - by Intesa bank credit cards (Visa and Mastercard), payment at the time of reservation.
• by citizens' cheques with deferred payment until December 2027., the arrangement reservation is secured by a deposit of 40% of the arrangement value, and for the remainder cheques are deposited at the latest 15 days before travel departure.
• by administrative injunction of companies with which Demo Agencija d.o.o. has a signed Administrative Injunction Agreement.
• by bank transfer of individuals or companies based on an issued invoice

Demo Agencija d.o.o. reserves the right to determine special payment terms for special types of arrangements or promotional offers.

IMPORTANT NOTES

• Any change or amendment to the original reservation (name, surname, date of birth, change of accommodation type...), after the expiry of a specific hotel discount for early reservations, is considered a reservation cancellation by the traveller and may be rejected by the hotel. In that case, cancellation costs will apply according to the General Travel Conditions.
• Travellers, citizens of Serbia, may travel to Albania without visas, but the passport must have a minimum validity of 6 months after return from travel. Please travellers pay particular attention to children's passports issued with shorter validity periods. To enter the territory of Kosovo and Metohija an ID card is required (an ID card issued by the Coordination Administration is not recognised), and for minor children who do not have one, a birth certificate with an attached photograph (not stapled) certified by the municipal seal is required. To enter the territory of the Republic of Albania a valid passport is required.

GENERAL NOTES

• The listed discounts for the third and fourth person and children apply only when accompanied by two adult (paying) persons, unless otherwise stated in the price list.
• a child aged 0-6 years accompanied by two fully paying persons has free accommodation in a shared bed. A child aged 6-12 who uses a standard bed does not receive a hotel discount.
• An additional, i.e. extra bed is mostly of smaller dimensions than the standard bed and usually folds out, of wooden or metal construction or is a fold-out sofa/armchair.
• Rooms are used from 14:00h on the first day from the table, and vacated by 10:00h on the last day of stay.
• Hotel reservations are made upon payment of a 40% deposit. Final confirmation is obtained within 48 hours of payment. If the reservation is not confirmed by the hotel, the entire deposit is refunded.
• Surcharge and availability for a single room/accommodation unit is done on request.
• The price is guaranteed with payment of the full amount. In case of changes after the conclusion of the Travel Contract, relating to changes in the currency exchange rate, or when the price is expressed in dinars, changes in carrier tariffs and other legally prescribed cases, the tour organiser reserves the right to correct prices, amend the travel programme, cancel the travel or realise it in cooperation with another agency, of which it is obliged to inform travellers at the latest five (5) days before the planned start of travel.
• Minor persons, if travelling without parents, must have parental consent that they can travel independently.
• The hotel category designation in the price list is officially established and valid on the day of conclusion of the contract between the tour organiser and the inopartner.
• The tour organiser does not guarantee the floor, view and room number, unless this is provided as a surcharge option in the price list. Room allocation in the hotel is done by reception, upon arrival of guests.
• Statements about the content of certain services or facilities provided by the hotel do not necessarily imply their free use. A surcharge is possible, at hotel reception, for the use of certain services (sauna, spa centre, fitness, internet, safe, use of mini fridge/bar, sports courts and similar.)
• Dress codes in most hotels during dinner in restaurants for men require wearing long trousers, and all types of swimwear are not allowed.
• In low-season conditions, and sometimes in season, it is possible that some facilities of the accommodation property, catering and commercial properties at the destination are not in operation, for which the tour organiser cannot be responsible.
• Photographs from the catalogue or from the internet presentation of interior facilities of accommodation properties and rooms do not guarantee that the traveller will receive exactly the accommodation unit of appearance, position, equipment and size as in the photograph.
• The representative's phone number will be available to travellers at the time of voucher issuance, and at the latest 2 days before the agreed travel. If the traveller takes over a voucher on which the representative's phone number is not written, he is obliged to call the agency before travel.
• Each traveller is obliged to have a valid travel document (passport).
• Travellers who are not citizens of Serbia are obliged to familiarise themselves with the visa regime of the country they are travelling to. The agency bears no responsibility for an invalid travel document of travel participants, for not obtaining a visa for the category of travellers for whom a visa is required, as well as in the case that border authorities prevent the traveller from entering the territory of the destination country and it will be considered that the traveller has withdrawn from the arrangement and will be proceeded according to the General Travel Conditions.
• The agency has no responsibility for any different verbal information about the travel programme.
• Please travellers carefully read the General Travel Conditions which are an integral part of this programme.