Hotel Blumen

PAYMENT TERMS AND METHODS: Package arrangement prices are expressed in EUR. Payment is in dinars at the official NBS middle exchange rate on the day of payment. If the arrangement is not paid in full, the remaining debt is expressed in euros and paid according to the rate on the day of payment.

• cash or by Visa, Mastercard, Maestro, American Express and Dina payment cards, the arrangement reservation is secured by a deposit of 40% of the arrangement value, and the remainder is paid at the latest 15 days before travel departure
• payment in instalments (up to 9 monthly instalments, without deposit and without interest) - by Intesa bank credit cards (Visa and Mastercard), payment at the time of reservation
• by citizens' cheques with deferred payment until 15 December 2026, the arrangement reservation is secured by a deposit of 40% of the arrangement value, and for the remainder cheques are deposited at the latest 15 days before travel departure
• by administrative injunction of companies with which Belvi d.o.o. has a signed Administrative Injunction Agreement
• by bank transfer of individuals or companies on the basis of an issued invoice.

Belvi d.o.o. reserves the right to determine special payment terms for special types of arrangements or promotional offers.

IMPORTANT GENERAL NOTES

• All foreign nationals who use our agency's services are obliged to inquire about the visa regime of Italy, about travel conditions regarding health, customs or border formalities applicable to the state whose passport they hold, as well as to have an entry stamp to the territory of the Republic of Serbia in the passport with which they are leaving Serbia.
• For all reservations made during the early booking period (discount for early reservations) special conditions apply for changes and cancellation of the arrangement. Any change (name, surname, date of departure, accommodation type, adding a traveller and similar) implies application of new prices from the currently valid price list and charging of change costs, and may be refused by the hotel. In that case, cancellation costs will apply according to the General Travel Conditions.
• For citizens of R. Serbia a visa is not required for stay in Italy up to 90 days in a period of 6 months counted from the first day of entry. Citizens of R. Serbia who enter Italy need to have a passport whose validity period is 3 months after return from travel. Please travellers check the validity of travel documents.
• Please travellers pay particular attention to children's passports issued with shorter validity periods.
• Minor children travelling without one parent need the consent of the other parent for border crossing, or if they are travelling without a parent escort they must have an adult escort and certified consent of both parents at the border crossing. The parental consent statement must be certified at court or municipality.
• The hotel category is the official domicile category based on the contract between the tour organiser and the inopartner. In case of any subsequent change, the organiser bears no responsibility. The type and quantity of food depends on the hotel category. Room allocation in the hotel is done exclusively by hotel reception upon arrival at the hotel. The tour organiser cannot influence the floor, room position, bed size. One hotel day, as well as reserved services, is counted from noon on the date of the start of travel to noon on the last day of the arrangement, regardless of when (depending on flight times, which the agency cannot influence) the guest enters the hotel.
• All properties reserve the right to change services or abolish certain services they provide, with the aim of implementing safety measures recommended by the World Health Organisation. All descriptions of properties from the Belvi Travel offer are made at the time of publication of the travel programme and are of informative character, and individual ways of providing services cannot be guaranteed and cannot later be a subject of complaint, as the measures are implemented for the protection and safety of guests and employees.
• Hotel reservations are made upon payment of a 40% deposit. Final confirmation is received within 48 hours of payment. If the reservation is not confirmed by the hotel, the entire deposit amount is refunded.
• Optional excursions and visits are not an integral part of the travel programme and are not covered by the organiser's travel guarantee, since they are organised by local agencies.
• The tour organiser is not responsible for delays, quality of organisation and price of optional excursions and visits - whose organiser is the local agency at the destination. In case of objections and complaints, contact the agency/inopartner representative at the destination.
• During the transfer to the hotel, when hotels are located in city zones, it is possible that the bus cannot drop travellers off in front of the hotel itself, but at the nearest possible place.
• Clients are obliged to inform themselves about the time of return from the destination from the representative.
• Italian cuisine is based on vegetables, pasta, and has less meat and cured meat products.
• The type and quantity of food depends on the hotel category. In the case of a smaller number of guests the hotel may decide on site to serve food on the "set menu" principle instead of self-service. Room allocation in the hotel is done exclusively by hotel reception upon arrival at the hotel. The tour organiser cannot influence the floor, room position, bed size and balcony regardless of the stated surcharge price. Discounts for children and the third, fourth adult person apply only when accompanied by two fully paying persons, with the persons receiving the discount sleeping on extra beds (mostly of smaller dimensions than the standard bed, armchairs, pull-out sofas, metal or wooden fold-out beds with a thinner mattress), in room types that allow accommodation for more than two persons, unless otherwise stated in the price list.
• Children up to 2 years, if they do not pay for accommodation, have their own seat on the bus, have the right to free luggage transport, do not have a bed in the hotel, nor food. A baby cot in the hotel is taken upon personal request at reception, with the possibility of a surcharge, subject to availability.
• If two or more persons have jointly reserved a double or multi-bed room, and in case of travel withdrawal if there is no third person to replace one of them, the tour organiser has the right to charge the full price of the accommodation unit.
• Statements about the content of certain services or facilities provided by the hotel do not necessarily imply their free use nor that they work 24 hours. A surcharge is possible, at hotel reception, for the use of certain services (massage, sauna, spa centre, fitness, internet, safe, consumption of drinks from the mini fridge/mini bar, sports courts and similar).
• Dress codes in most hotels during dinner in restaurants are, for men, the wearing of long trousers, and all types of swimwear are not allowed.
• The tour organiser bears no responsibility if the hotel changes the all inclusive, ultra all inclusive concept, working hours of restaurants, bars, discos and other hotel facilities, nor is the hotel obliged to inform the inopartner and tour organiser of any newly arisen changes.
• In low-season conditions, and sometimes in season, it is possible that some facilities of the accommodation property, catering and commercial properties at the destination are not in operation, for which the tour organiser cannot be responsible.
• Photographs from the catalogue or from the internet presentation of interior facilities of accommodation properties and rooms do not guarantee that the traveller will receive exactly the accommodation unit of appearance, position, equipment and size as in the photograph.
• The agency/inopartner representative's phone number will be available to travellers at the time of voucher issuance, and at the latest 5 days before the agreed travel. If the traveller takes over a voucher on which the representative's phone number is not written, he is obliged to call the agency before travel.
• The price is guaranteed with payment of the full amount. The tour organiser reserves the right, in case of change in transport price, change in foreign exchange rate, insufficient number of registered travellers, hotel overbooking and similar, to change the travel price by the corresponding amount, offer alternative accommodation in another property of the same category or cancel the travel at the latest 21 days before travel departure.
• The traveller will be informed of the exact bus departure time upon receiving information from the air carrier, and not earlier than 48 hours before the take-off time.
• The tour organiser bears no responsibility in case that border authorities prevent the traveller from leaving the country or prevent entry to the territory of European Union countries, transit countries or countries outside the EU, due to invalid documents, committed offence or non-compliance with visa or customs regulations, nor is responsible if border or immigration authorities do not approve entry, transit or further stay of the traveller. Refund of the amount paid for travel that was not realised due to an invalid travel document is not possible.
• Travellers are asked to carefully take care of their travel documents, documents, money, valuables and luggage. The tour organiser bears no responsibility for their possible loss, theft or disappearance for any reason, throughout the entire travel duration.

Minimum number of travellers for the realisation of transport is 50 travellers.

The final deadline for cancellation of transport due to insufficient number of registered travellers is 21 days before travel (for travel longer than 6 days).

Together with this programme and price list, the General Travel Conditions of the Belvi d.o.o. travel agency apply.

Belvi d.o.o. bears no responsibility for any different verbal information about the travel programme.

Air transport price list

Organiser: BELVI d.o.o., 11070 Belgrade (Novi Beograd), Jurija Gagarina 12b, Reg. no. 06037763, Licence category A no. OTP-116/2021 of 13.10.2021. Belgrade, Vračar, Beogradska 6, 011/322-33-00; 3341-839, info@belvi.rs Together with this programme and price list, the General Travel Conditions of the Belvi DOO agency apply. Price list no. 01 / 27.03.2026.

Bus transport price list

Organiser: BELVI d.o.o., 11070 Belgrade (Novi Beograd), Jurija Gagarina 12b, Reg. no. 06037763, Licence category A no. OTP-116/2021 of 13.10.2021. Belgrade, Vračar, Beogradska 6, 011/322-33-00; 3341-839, info@belvi.rs Together with this programme and price list, the General Travel Conditions of the Belvi DOO agency apply. Price list no. 06 / 31.03.2026.

Own transport price list

Organiser: BELVI d.o.o., 11070 Belgrade (Novi Beograd), Jurija Gagarina 12b, Reg. no. 06037763, Licence category A no. OTP-116/2021 of 13.10.2021. Belgrade, Vračar, Beogradska 6, 011/322-33-00; 3341-839, info@belvi.rs Together with this programme and price list, the General Travel Conditions of the Belvi DOO agency apply. Price list no. 06 / 31.03.2026.